H&S Beauty Terms & Conditions

Appointments and Cancellation
If you are unable to attend your appointment, please contact H&S Beauty immediately on 0121448 2280/07760670808. H&S Beauty require 48hrs notice for cancellation or to rearrange an appointment free of charge. Cancellations or appointments changed less then 48hrs notice will be charged 50% of the treatment cost. Any appointment cancelled or rebooked less then 24hrs notice will be charged the full treatment cost. Cancellation fee will be deducted from any prepayments/deposits that have been made.

  • A deposit is required at the time of booking, this is non-refundable should you cancel the appointment with less than 24 hours’ notice, or fail to attend. We reserve the right to refuse future appointments.
  • Should you decide to not have all of the treatments you may have pre-booked and not tell H&S Beauty until you arrive for your appointment, H&S Beauty reserve the right to charge you for the time booked.
  • Late arrival for an appointment may constitute a reduced treatment time, even should you be on a pre-paid course or redeeming a gift voucher.
  • If you are using a gift voucher, please remember to bring it with you on the day as H&S Beauty will not be able to carry out the treatment without the voucher and you will incur the full treatment cost on the day.
  • Late arrival for an appointment may constitute a reduced treatment time, even should you be on a pre-paid course or redeeming a gift voucher.
  • H&S Beauty carry out an in-depth consultation to ensure you gain the most from your appointment, please inform us of any change in your health or medication since we last saw you at the start of your appointment.
  • All treatment times include consultation, treatment and preparation time. To ensure you gain the most out of your appointment we advise that you arrive 10mins prior to your appointment time to relax and have a refreshing drink.
  • We advise that you do not have any heat treatments immediately prior to or after waxing, this includes the use of the sauna, steam room, sunbed or sunbathing. Swimming and exercising are also not recommended.
  • We offer an appointment reminder service by text, so please, where possible, let us have your mobile phone number.
  • All our client’s personal details are kept securely and privately and are not passed on to third parties.

16 or under must be accompanied by a consenting Adult on the day of appointment. Eyelash/Eyebrow Tint Test Clients who have not had an Eyelash or Eyebrow tint at H&S Beauty, or have not had the treatment within the last 12months will be required to have a tint test 48hrs prior to their appointment Tanning Skin Test All Clients who have not had a tanning treatment at H&S Beauty or have not had a tanning treatment within the last 12 months will be required to have a tint test 48 hour prior to their appointment. .